Love where you live.
Return and Refund Policy
Return and Refund Policy
1. Order Processing and Shipping
Orders are processed within 1–3 business days. Estimated delivery times vary depending on the product and destination. If your order is delayed beyond the estimated timeframe or the statutory 30-day limit, we will notify you immediately and provide the option to cancel for a full refund in accordance with FTC regulations.
2. Returns for Change of Mind (Final Sale)
Please note that all sales are final. To the maximum extent permitted by law, we do not accept returns, exchanges, or refunds for changes of mind, unwanted items, or incorrect purchases once an order has been processed.
3. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect (breach of implied warranty), please contact us at beloved.place.store@gmail.com within 14 days of delivery. Please provide your order number along with clear photos or videos showing the issue. We will review your request and provide a replacement or a full refund.
4. Lost or Undelivered Orders
If your order is lost in transit or has not been delivered within the expected timeframe, please contact us at beloved.place.store@gmail.com. We will investigate the shipment and assist you with an appropriate resolution, including a replacement or full refund if the carrier confirms the loss.
5. Refunds
Approved refunds for damaged or incorrect items will be issued automatically to your original payment method within 5-10 business days, subject to your bank's processing times.
6. Contact Us
For questions or assistance, please contact:
BELOVED PLACE — Love Where You Live.